The Denver Police Department’s non-emergency was down for more than a day and a half, according to posts from the department’s social media.

The outage, which began early Wednesday morning was restored shortly after 3 p.m. on Thursday, according to officials.

A spokesperson for the Denver Department of Public Safety told The Denver Gazette that the outage, which only impacted the city’s non-emergency line, 720-913-2000 was caused by “a power issue with one of our vendors.”

UPDATE: The non-emergency line is back online and fully operational.

We appreciate the public’s patience and understanding while the issue was being resolved.

Report non-emergencies to 720-913-2000. https://t.co/yaOlm40pJx pic.twitter.com/71Z94Nj3F7

— Denver Public Safety Department (@DenSafetyDept) October 9, 2025

Communications Director Kelly Jacobs said that the city’s 911 and 311 were”still operating normally” and those needing emergency assistance should continue to call 911.

For non-emergency services, residents may submit a report online or once again, call 720-913-2000 for non-emergency services.

In May, an issue within one of the city’s server environments due to a bug on the vendor’s side took down the city’s website for several hours and impacted services include the Denver Police Department’s non-emergency line as well as the ability to process some payments in-person.