Get ready to roll, Denver.

Veo made its official debut on Friday, replacing longtime providers Lime and Bird as the city’s newest shared scooter and e-bike operator.

After stalling twice in the city’s Transportation and Infrastructure Committee, the Santa Monica-based company now has a three-year contract with the City and County of Denver.  

Denver Mayor Mike Johnston, who took a spin on one of the scooters, said in addition to lower prices, Veo solves two of the city’s biggest safety complaints with the micromobility devices: sidewalk riding and scooter “clutter.”

Johnston told reporters at a rollout event near Civic Center Park on Friday that Veo products come with onboard technology to notify and stop riders who use sidewalks.

In areas where scooters and e-bikes are concentrated, such as downtown and in LoDo, riders will be required to drop them off at designated “corrals” and other locations.

The Denver City Council passed legislation in 2025 requiring shared scooter vendors to include sidewalk-riding detection technology, a rider-compliance test, and special parking zones for scooters to keep the public rights-of-way clear and accessible.

“Cities across the nation are looking to Denver as the leader here, and they’re learning what you are building,” Candice Xie, Veo co-founder and chief executive officer, said. “At Veo, we see this as a long-term partnership, and we are very aligned with the city’s long-term goals of making transportation more affordable, accessible and less dependent on car trips.” 

Veo will be ramping up quickly across the city, according to Amy Ford, executive director of Denver’s Department of Transportation and Infrastructure.

Ford added that there will be a “transition” period over the month of May as Veo rolls out its new bikes and scooters while Lime and Bird products come off the streets by May 15.  

With the transition to Veo, Denver will have one of the largest and most diverse fleets in the country, comprising up to 9,000 vehicles across five distinct vehicle types, officials said. 

Approximately 70% of the fleet will be seated vehicles, designed to expand access for riders of diverse ages and abilities, increase safety, and support a wider range of trip types. 

Ride rates begin at $1 to unlock the device and 25 cents per minute for Denver residents.

Denver conference-goer Mary Reed took her first Veo ride on Friday.

“Not my first time on a scooter,” the Florida resident told The Denver Gazette. “But I really like them. especially the seat.”

For some low-income riders who depend on the city’s Free-Ride ‘Access’ program to get to and from work, appointments and school, the quick changeover from Lime and Bird prompted requests to the city to reconsider the new contract.

Veo Access, a similar program, provides low-income riders with 60 minutes of free riding per day, with no cap on the number of rides. After the daily 60 free minutes are used, rides continue at 15 cents per minute with no unlock fee. 

Riders eligible for the Veo Access program may enroll and begin riding immediately. Riders will then have 10 days to submit verification to keep their free rides active. 

All riders will have an option to sign up for “Instant Access” when they open the Veo app.

Veo officials told The Denver Gazette that the company already has more than 15,000 sign-ups, and nearly 70% of those have been for Veo Access trips.

How to ride

• Download the Veo app. (www.veoride.com/download-app)
• Locate a vehicle on the map. 
• Unlock and go: Using the Veo app, riders scan a QR code on the vehicle to unlock and pay $1. Riders then pay a per-minute rate to ride. 
• End your ride: At the end of the ride, riders must park according to app instructions — in a designated zone, at a bike rack, or along the sidewalk perimeter, always outside the pedestrian right-of-way. Riders must submit a photo in the app to confirm proper parking. 
• Use code LETSRIDE26 for $5 in free credit.

“We also want to thank both Lime and Bird for having grown the scooter program here in Denver to something that really is just such an integral part of how people move in the city,” Ford said.